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Refund & Cancellation Form

This will refund all kits in this order.

Please complete all sections below and click the submit button.
If you have any questions please contact Customer Care.

Order information

You can find your order number in the order confirmation email sent from "donotreply@23andme.com".


Your contact info

Refund details

I hereby give notice that I cancel my contract for the supply of the Personal Genome Service.

23andMe Inc, 899 West Evelyn Avenue, Mountain View, California, 94041, USA
Refund Policy