What you should know about privacy at 23andMe
At 23andMe, Privacy is in our DNA.
This Privacy Statement applies to all websites owned and operated by 23andMe, Inc., including www.23andme.com, and any other websites, pages, features, or content we own or operate, and to your use of the 23andMe mobile app and any related Services. Should you choose to receive Telehealth Services coordinated through 23andMe, with clinical services provided through licensed healthcare providers, there is a separate Medical Record Privacy Notice that describes how your medical information is used, disclosed, and maintained.
To keep things simple, we use the same terms here as in our Terms of Service. We’ll let you know in this Privacy Statement if we have a new or different definition for a term. You should read our entire Privacy Statement, but if you only have a few minutes you can take a look at this privacy summary.
Here are the privacy choices you have along the way
You create your online account and password, which is protected with 2-factor authentifications.
“We believe it's our responsibility to provide a safe place for people to explore their DNA. Our commitment to privacy is built on a foundation of transparency and choice — our customers know that they are always in control of their data."– Jacquie Haggarty –
Vice President, General Counsel, and Privacy Officer
If you have questions about this Privacy Statement, or have a complaint or inquiry, please email 23andMe's Privacy Administrator at email@example.com, call us at 1.800.239.5230, or send a letter to:
349 Oyster Point Blvd
South San Francisco, CA 94080
Read the previous version